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FREE SHIPPING AUSTRALIA WIDE
Yes, we offer free shipping Australia wide.
All glassware is hand personalised in Sydney within 1-2 days of placing your order.
We are based in Sydney and use Sendle for all deliveries.
Following dispatch, Australian orders will usually be received in 1-3 business days. However, in some circumstances delivery may take up to 5 business days.
Unfortunately, we do not offer express shipping. However, if you need your order urgently please contact email@example.com and we will do our best to assist you.
We currently deliver to the following locations:Australia - Free ShippingNew Zealand - $10 Shipping
Sendle specialise in door-to-door delivery service and can’t deliver to Australia Post-owned properties (this includes post offices, PO boxes, locked bags, parcel lockers or parcel collect locations)
All chzl. glassware is dishwasher safe.However we do recommend you hand-wash your glasses in moderately hot soapy water using a soft cloth. Do not use harsh scrubbers, brushes or chemicals.
You can include up to four characters. - Letters- Numbers- Love Heart (contact us)
All glassware is European crystal. Each glass is hand personalised and packaged in Sydney, Australia
With our safe packaging we are lucky that we have not experienced any broken products.
If however, your glassware is broken in delivery please email firstname.lastname@example.org within 7 days of receiving your package.
The email must include the following:- Your order number- Description of the area that’s broken- Clear image of the glass - Close up image of the break with initials Psst… it’s against the law to post broken glass. So please don’t send it back to chzl, instead discard of it safely.
Yes! We help make moments special and provide bespoke gifts for small, medium and large businesses.
Please contact us at email@example.com or learn more about corporate orders here
Yes! We want to help make your moment special. Our glasses are perfect for weddings, bridal gifts, proposals and event takeaways. Contact us at firstname.lastname@example.org